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How to Help Others

To schedule an appointment or ask questions, please contact us here:
Located on the 9th floor

(801) 524-1995

Remember I-C-U (“I see you”)

  • Identify the signs of distress
  • Connect with the person experiencing distress
  • Understand the way forward together

IDENTIFY Signs of Distress

If someone is crisis (is an immediate danger to themselves or others), get them connected to a crisis resource immediately .

There can be many signs that someone may be in distress:

  • Academic indicators

    • Sudden decline in quality of work and grades
    • Repeated absences
    • Not turning in assignments
  • Physical indicators

    • Sleep problems/fatigue
    • Change in appetite or weight
    • Disoriented
    • Headaches/stomach problems
  • Psychological indicators

    • Self-disclosure of personal distress that could include family problems, financial difficulties, depression, grief, or thoughts of suicide
    • Excessive tearfulness, panic reactions, irritability, or unusual apathy
    • Expressions of concern about the student by his/her/their peers
    • Feeling out of control
    • Mood swings
    • Sadness/depression
    • Irritability or agitation
    • Extreme worry, fear, or anxiety

In addition to identifying the signs of distress, you also want to identify the level of distress.

CONNECT with the Person Experiencing Distress

  • Start a conversation with them. You could use phrases like:

    • “I’ve been noticing _____. What’s been going on?”
    • “How have you been feeling?”
    • “You haven’t seemed like yourself lately. What’s up?
  • Truly listen to the student and be present with them
  • Show that you care by expressing empathy

UNDERSTAND the Way Forward Together

  • Help them develop a plan for the next action
  • Focus on the most pressing concern
  • Connect the student to a resource. You may want to walk with them to the resource ­­or call the resource together if they don’t feel comfortable on their own.
  • Follow-up with them after to see if they followed through on the referral

For Faculty

A counselor is available to consult about students, provide referrals to campus departments, and follow-up as appropriate. If immediate attention is needed, call Campus Safety (801-240-2771).

If you have concern for a student or wish to report misconduct, the Dean of Students is also happy to take your report and will respond appropriately.

Have a question? Our Virtual Assistant may be able to help.

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