Do you have an aptitude for customer service, teamwork, and problem solving? A certificate in Hospitality and Tourism Management can help you broaden your skill-set into a satisfying career. You'll graduate with the tools to be an effective manager and team player, as well as the relationships to find a job quickly.
Job Outlook
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7%
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102K
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58K
National average annual pay for a Hospitality Manager in the United States as of January 2024.
(Zip Recruiter) -
Market Snapshot:
The Hospitality and Tourism program will prepare you from day one to employ management, organizational, and strategic skills in your job. With a focus on professionalism, guest services, and innovation, graduates are well-prepared to pursue rewarding careers in hotels, resorts, event management companies, tourism agencies, and related sectors, contributing to the growth and success of the industry.
This certificate is one of the foundational certificates for the Business Management bachelor’s and associate of applied science (AAS) degrees.
Hospitality and Tourism is available as a stand-alone certificate, or you can add general education courses to receive a fully transferrable associate of science (AS) degree. Learn more about how the AS degree works.
Lodging Manager
As a lodging manager, you'll oversee guest experiences and operational efficiency at hotels, motels, and similar establishments. You'll uphold cleanliness standards, ensure quality service, and address guest inquiries. Hiring, training, and supervising staff are common tasks, along with budget management and revenue tracking. From managing front-desk operations to coordinating special events, your role may vary based on facility size and amenities offered. Specialized roles like convention service managers focus on event coordination, while revenue managers oversee financial aspects to optimize profitability. Overall, lodging managers strive to create positive guest experiences while maximizing operational effectiveness. Average salary in the US as of May 2022: $61,910. (BLS)
Food Service Manager
As a food service manager, you'll oversee the day-to-day operations of restaurants and similar establishments, ensuring customer satisfaction and business efficiency. Your duties will include hiring and training staff, managing inventory and supplies, and maintaining compliance with health and safety standards. You'll also coordinate kitchen and dining room activities to optimize service, addressing any issues that arise promptly. Additionally, you may handle staffing, scheduling, and financial tasks such as budgeting and payroll management. Food service managers also oversee facility maintenance and may handle administrative duties like record-keeping and regulatory compliance. Average salary in the US as of May 2022: $61,310. (BLS)
Event Planner
As an event planner, you'll be the professional orchestrating all facets of gatherings, ensuring seamless execution. From initial client consultations to post-event evaluations, your responsibilities span comprehensive event management. You'll strategize event parameters, secure venues, and solicit bids from service providers. You'll meticulously coordinate logistics such as accommodations, transportation, and catering while supervising event proceedings to ensure client and attendee satisfaction. Moreover, you'll manage finances, negotiate contracts, and collaborate with vendors to deliver memorable experiences, whether for corporate conferences, social celebrations, or exhibitions. Average salary in the US as of May 2022: $52,560. (BLS)
Upon completion of this certificate, you'll be able to:
- Apply the concepts and skills necessary to achieve guest satisfaction
- Demonstrate the ability to effectively work in a team environment when completing hospitality-related activities
- Conduct yourself in a professional and ethical manner, and practice industry-defined work ethics
- Demonstrate knowledge of best practices in food, beverage, accommodations and finance functions within the hospitality industry
- Apply basic and supervisory level job functions in hospitality and tourism careers
You’ll also leave here with the skills to communicate effectively, articulate your career preparation confidently, and collaborate with others meaningfully. And in all things, we’ll help you work toward becoming a capable and trusted disciple of Jesus Christ. So whatever you do, you’ll be prepared to be the best you possible.
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