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Technology Account Management

Associate Degree, Certificate
technology account manager problem solving with engineer

Get ready for an exciting career where you'll make a big impact in sales, advertising, marketing, and IT.

Become the go-to person for businesses, as you become prepared to help them with their tech needs and finding the best solutions. A Technology Account Management certificate will equip you with the technical and sales knowledge to provide Business to Business account management. You’ll learn to develop trust-based relationships and effective technology strategies, as well as the skills to determine the best solutions for a business’s needs. This real-world training and experience will prepare you for an interesting, multi-faceted career.

Job Outlook

  • 86K

    National average salary for technology account managers in the U.S. as of January 2024.

    (Zip Recruiter)
  • Market Snapshot:


    Technology account management jobs available in the U.S. as of January 2024.

    (Zip Recruiter)
  • Why Become a Technology Account Manager?
    • Competitive pay
    • Job security
    • Be a problem solver
    • Use your sales skills
    • Build professional relationships
    • Advance into other fields
  • Key Traits for Success:

    • Customer service
    • Data literacy
    • Problem solving
    • Strong technical skills
    • Communication
    • Analytical skills
    • Adaptability
Program Overview

This certificate is designed for students who want to pursue a career in technology sales, increase their potential in advertising and marketing, or understand technology without pursuing a career in information technology.

This certificate is one of the foundational certificates for the Business Management , Communication, and Information Technology bachelor’s and associate of applied science (AAS) degrees.

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Technology Account Management is available as a stand-alone certificate, or you can add general education courses to receive a fully transferrable associate of science (AS) degree. Learn more about how the AS degree works.

Sales Manager 

As a sales manager, you’ll lead sales teams, set goals, analyze data, and resolve customer issues. You’ll oversee budgets, monitor preferences, and plan strategies to acquire new clients. Recruiting and training staff, you’ll optimize performance and collaborate with other departments to drive growth. With a focus on leadership and strategy, you’ll propel organizations forward in dynamic market landscapes. Average salary in the US as of May 2022: $130,600 ( BLS )

Sales Engineer 

As a sales engineer, you’ll apply in-depth knowledge of products and scientific processes to prepare and deliver technical presentations. Collaborating closely with sales teams, you’ll assess customer needs and provide tailored support, securing orders and arranging delivery. You’ll be integral to research and development efforts, driving innovation and ensuring products align with market needs. Average salary in the US as of May 2022: $108,530 ( BLS )

Market Research Analyst 

As a market research analyst, you’ll delve deep into consumer behavior and market dynamics, supporting companies in understanding product demand and competitive landscapes. You’ll monitor marketing trends, assess campaign effectiveness, and devise data collection methods. Gathering insights through surveys, interviews, and polls, you’ll understand consumer preferences and competitor strategies. Using statistical software, you’ll analyze data and craft comprehensive reports, guiding companies in strategic decision-making. Average salary in the US as of May 2022: $68,230 ( BLS )

You’ll be able to effectively manage technology accounts, develop and maintain relationships with clients, and communicate complex information to both technical and non-technical audiences. As a technology account manager, you will have the opportunity to introduce innovative products and services to accelerate business growth into cloud computing, digital marketing, business analysis, and much more.

Upon completion of the certificate, you’ll be able to:

  • Demonstrate understanding of key technology sales methodologies to build trust-based relationships with customers 
  • Evaluate business objectives and requirements  
  • Develop effective technology strategies and implementation roadmaps 
  • Acquire technical knowledge and understanding of best practices 
  • Guide organizations through technology adoption and implementation 
  • Assess technology needs to advocate on business’ behalf 
  • Lead regular meetings and business reviews to help projects stay on track towards set milestones, answer questions, and resolve identified issues 

You’ll also leave here with the skills to communicate effectively, articulate your career preparation confidently, and collaborate with others meaningfully. And in all things, we’ll help you work toward becoming a capable and trusted disciple of Jesus Christ. So whatever you do, you’ll be prepared to be the best you possible.

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